Our Story
Sterling Steps:
Specializing in driving digital capabilities by applying;
- Digital,
- Customer Experience and
- Customer Relationship Management
Sterling Steps is proudly Canadian, based out of Sarnia, Ontario.
Sterling Steps Vision:
We focus on driving digital capabilities for small and medium size enterprises at all stages of business.
Our approach is different to most, we believe in comprehensive solutions.
We specialize in Driving Digital Capabilities:
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Defining audience & building personas
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Brand Story aesthetics tone
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Campaign development
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Analytics & optimization
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Reporting & dashboard development
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Web design & optimization
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Social media asset / competitor review
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Digital campaign strategies & planning
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Safaris
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Business evaluation
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Business mapping
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Analytics & modelling
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A+B testing
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Content generation
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Community audience building strategies
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Strategic Development
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Personalize & targeted content
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Response automation & AI generation
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Asset monitoring & optimization
Sterling Steps Effect
The ‘Sterling Steps Effect’ combines three elements:
- Digital Marketing,
- Customer Experience and
- Customer Relationship Management
This results in returning customers & ambassadors to your brand. This unique trifecta will give you a significant business advantage & continuously fuel your flywheel, with satisfied & loyal customers.
Our objective is always to grow and develop your business, better connecting you with your customers.
Our Supported Industries:
- Retail
- Healthcare / wellness
- Professional Services
- Media & Information Services
- Financial Services
- Public Sector
- Not for profit
Experience you can trust:
Extensive International consumer packaged goods (CPG/FMCG) experience.
Proven record in: managing, leading & rebranding teams, coaching, and mentoring.
Functional Exposure:
- Business & Customer Development
- Category Management
- Data & Analytics
- Design & Desktop Publishing
- Account Management
- Customer Marketing
- Channel Development
- Strategies & Modelling
- Web Building & Ecommerce
- Mobile & Digital Development
- Brand Management & Marketing
- Content Development & Strategy
- Shopper Marketing & Research
- Coding
Project Examples:
